7708560675

Hours: Monday- Saturday 9am- 7pm
Appointment Only 
5825 Glenridge Drive, Bldg 3, Suite#209, Sandy Springs, Ga 30328

First Visit

If you've never had a Massage or Facial, you may be wondering what to expect on your first visit to Buff’d Wellness. 

A treatment plan will be customized to help you to feel better, look better, and move better. 

What To Expect

You can expect your Massage and/or Skincare treatment at Buff’d Wellness to be tailored to meet your needs. A quick questionnaire regarding your medical history, past or present injuries, other physical conditions, or skincare goals is required to be completed prior to your service. We'll review your information, including current conditions that might affect treatment or if there is a specific area or challenge upon which you'd like us to focus. If you present pain or discomfort a variety of movement assessment tests will be done before and after your session and throughout your treatment plan.
During future visits, you will be asked about any changes, further tailoring your Buff’d Wellness Massage and Skincare experience.

Clinical Treatment with a Spa Touch

At Buff’d Wellness, you can expect a tranquil, relaxing, and comfortable environment throughout your Massage and Skincare treatment on a heated (optional) table, covered in luxuriously soft microfiber linens, provided by Comphy Sheets and available for your home. Visit http://Comphy.com to view their entire collection and receive exclusive savings by purchasing through Buff’d Wellness.

You can always communicate any requests or concerns during your treatment. After your session is complete, there will be a post-consult to discuss the overall treatment and the plan for your future visits. Your level of comfort is always top priority.

Appointments

Appointments are required to secure your preferred date and time of treatment. This can be done by phone or online. Online via Vagaro app is recommended as I am a solo-practitioner and unable to answer the phone when I am in a treatment. If you have questions please leave a message to have your call returned.
  • Once your request is accepted. A reminder asking for your confirmation is sent out 48 hours in advanced and another reminder is sent 2 hours in advance as a courtesy. You are responsible for the time you scheduled. Please arrive 15 minutes early for consultation with a warm foot soak. 
  • Your appointment time is when your treatment/hands on time begins. Don't let your session start without you. Please understand that your appointment reserves time just for YOU. Extending your appointment beyond the end time due to your tardiness is not permissible. This allows you to keep your schedule as well as mine on track. To be fair and for me to provide these services these policies below must be enforced.   Please call/text me to let me know if you are running late for your session.

CANCELLATION POLICY
• If you have a conflict, please give as much notice as possible.
• Cancel/change within 24 hours of your appointment: $50 cancellation fee, or 50% of the full session rate (whichever is greater.) You can avoid this by sending someone in your place!
• No show, no notice: if you simply do not show up for any reason, with no notice: Full charge.

You are responsible for notifying me, and getting a response from me, if you are not able to keep your appointment. I do respond as promptly as I can to these notices.  Technology is not perfect. If you do not receive a response from me, I didn't get it.  

MASSAGE POLICIES 
  • Any illicit or sexually suggestive remarks or advances made at any time will result in immediate termination of the session and future business. You will be liable for the Full payment of the scheduled appointment. I will also notify the authorities and my fellow colleagues of your actions and disrespect. 
SKINCARE POLICIES
  • INJECTABLES- Buff'd Wellness prefers to wait 7 days after any injectables: botox, juvederm, restylane, etc. to allow the product, and any bruising or swelling, to settle before receiving a massage and/or facial treatment, and to prevent moving the product out of the intended areas.
  • PERMANENT MAKE-UP- Buff'd Wellness prefers to wait at least 7-30 days after treatment to allow your skin to heal. Please inform me if you have any permanent make-up application to maintain the color. Not responsible if I'm not informed.
  • ACCUTANE- Buff'd Wellness prefers to wait a minimum of 6 months after the cessation of prescription before providing any skincare treatments.
  • SUN EXPOSURE-Please avoid over exposure to the sun prior to any treatment and especially after skincare treatment with aggressive exfoliation.
  • POST SKINCARE TREATMENTS- Please use the recommended products pertaining to the service received & use SPF Daily! Not responsible for adverse reactions if proper care is not followed.
ILLNESS
  • If you, or another person in your household, has an infectious or contagious illness, please contact me as soon as possible to reschedule your appointment for a later date until your body is well.
Special Needs
  • Each client is unique, so please let me know in advance if you have medical conditions such as allergies, heart conditions, diabetes, pregnancy, etc. This will allow me to personalize your services.
Courtesy Cues
  • Please refrain from Smoking, alcoholic beverages, and pain medication prior to your appointment. Massage increases circulation and can increase any effects on the body. Please do not bring any food or children.
Please leave valuables at home. Buff'd Wellness will not be responsible for any misplaced/forgotten belongings.

Gift Certificate Policy

  • Can be transferable unless otherwise stated, good for services or products of the recipients choice for the value purchased, not redeemable for cash. When booking, a credit card or Gift Certificate # is required for reserving your time. Cancellation policy applies the same. After one year of inactivity the original purchaser has the option to redeem for use after notifying the gift recipient. After one year, an inactivity fee of $20 is applied monthly until a $0 Balance is reached.  Valid until expiration date or close of business. Printed Gift Certificates may not be reloaded. Complimentary Gift Certificates have no cash value.
Merchandise Return Policy
  • Buff'd Wellness gladly accepts returns on items, purchased at Buff'd Wellness, that are unopened, defective, or may have caused an allergic reaction. The return must be made within 10 days of the original purchase with a receipt or purchase record. Buff'd Wellness cannot accept returned items if more than 10% of the product has been used. All Services must be paid in full at end of service. No Refunds on Services rendered.